ATUM Privacy Policy

DNA TwoPointO Inc. (d/b/a ATUM) (“ATUM”), as the controller and operator of this website (www.atum.bio) (“Website”), is committed to protecting your privacy and providing you with a positive, secure environment on our Website and in using our products and services.

We treat all account contact information, personal information, payment information and DNA/protein sequences submitted by customers as strictly confidential. Information is only disclosed to ATUM employees who are bound by a confidentiality agreement on a need-to-know basis to enable each individual to perform their duties, or to third parties upon your prior written consent. A confidentiality agreement is available upon request.

1. Information We May Collect From You

When you fill out and submit a form on our Website, send us an email, give us a phone call, apply for a job at ATUM, meet with us in person or otherwise interact with ATUM, we may collect, retain and update the information you provide us. Such information may include information from which you may be personally identified, such as your name, email address, phone number, fax number, postal address, business information about your employer, product/service interests or preferences, job title, job function or other detail you provide to us. ATUM does not purchase or rent e-mail lists from third parties.

2. How We May Use Your Information

We may use your personal information for the purpose of operating our business, providing shipment of products, sending marketing or other communications relating to our business, and other legitimate purposes permitted by applicable law. More specifically, we may use your personal information to: 1) Perform a contract to which you or your company is a party, or taking necessary steps at your request prior to entering a contract; 2) Send you products or supply you with services that you purchase; 3) Send you statements and invoices and collect payments from you; 4) Send you information about your account, changes to any relevant agreements, statements and policies; 5) Respond to any queries or requests you may have in relation to our products/services; or 6) Send you newsletters or information concerning our product service offerings which you are most likely to be interested in.

Credit card information is used only for payment processing and fraud prevention. We will not use credit card information and other personal information required to process a transaction on credit for any other purpose.

3. Sharing of Personal Information

ATUM will never rent, sell or otherwise make customer names, e-mail addresses, postal addresses or telephone numbers available to third parties without the prior permission from customer. We will only provide your personal information to third parties with your prior written consent when it is necessary for the performance of the service you have requested.

Nevertheless, we may disclose your personal information to the extent that it is required by law, in compliance with any court order in any legal proceedings, and in order to establish, claim, exercise or defend our legal rights.

4. Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and, if applicable, as long as required for complying with any legal, accounting, or reporting requirements.

5. Your Rights

Under legislation applicable to you, you may be entitled to exercise some or all of the following rights:- 1) Request correction of your personal information to correct any incomplete or inaccurate data; 2) Request erasure of your personal information (subject to the terms under Section 4 “Retention”); 3) Request a copy of your personal information to be sent to yourself or a third party in a structured, commonly used, machine-readable format; 4) Abstain from providing, opting out, or withdraw your consent to, object to or request to restrict the processing of your personal information by us; and 5) Lodge a complaint with a supervisory authority relating to the processing of personal information by us.

If you need assistance exercising your above rights, or help with accessing, correcting, or deleting your personal information, please feel free to contact us directly at privacy@atum.bio or send a postal mail to 37950 Central Court, Newark, CA 94560 (Attn: Legal). We make good faith efforts to honor reasonable requests to rectify, update, or delete your data. We will respond to your request within thirty (30) days. We may need to confirm your identity and verify that the requestor has the right to access or request deletion of the data as a security measure to ensure that your data is not disclosed to a person who has no right to receive it. If we are unable to honor your request, we will provide you with an explanation.

6. Cookies

Our Website uses cookies, which are small files stored on your device through your web browser (if you allow it). Cookies enable us to recognize your browser, capture and remember certain information, and respond to you as an individual. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies.

We use this information to improve and customize your browsing experience and understand how users interact with our Website.

7. Marketing

You may receive e-newsletters or other communications from us if you have purchased products or services from us, opened an account with us, requested a quotation, met with us at a trade show, downloaded Gene Designer or directly requested to be added to our mailing list and have not opted out of receiving these communications.

Our e-newsletters and marketing emails include an opt-out link in the footer. You can use this link at any time to adjust your marketing preferences and to opt-out of receiving any future marketing communications. You can also contact us at communications@atum.bio at any time to update your preferences.

When you opt out of marketing communications, we may still use your personal information to communicate with you about a product/service purchase, performance of a contract, or in relation to financial transactions.

8. Security of Your Personal Information

We use reasonable safeguards to protect against the loss, alteration, unauthorized use and disclosure of the personal information you provide to us. These include physical, administrative and technical measures which are periodically reviewed. While we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use commercially reasonable efforts to prevent it.

You should note that transmission or submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via our Website while it is in transit over the internet, and any such submission is at your own risk.

9. Links to Third Party Websites

Our Website may contain links to third party sites. We are not responsible for the information and privacy practices of these third parties, they are subject to their own policies and procedures.

Our Website is not directed to children under thirteen (13) years of age, and children under such age must not use the Website or services offered on it to submit any individually identifiable information about themselves.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time by posting new versions on this Website. You should check this page periodically to ensure you are familiar with any changes.

11. Governing Law and Jurisdiction

This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of California.

12. Last Update

This Privacy Policy was last updated on June 1, 2018.

13. Contact Information

Questions or comments regarding the Website and this Privacy Policy should be sent by e-mail to privacy@atum.bio or by mail directly to 37950 Central Court, Newark, CA 94560.